Questions, discussions and feedback about the AGL website, My Account page, and our online services
Well, my online usage reads were working fine until they came and changed my modem to 5G. That worked for a week or so and then died. Very frustrating not getting daily updates. CAN SOMEBODY FIX THIS?? Apparently I am not alone .......
Go to Answer
Hi @moz, welcome to AGL Neighbourhood.
We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you.
It started working again now. It didn't work for over a week. Thanks anyway for the response.
That is great news. If you have further issues with it, you can find information on how to contact us here.