Can't get online usage data

moz
Switched-on
1 Reply 1858 Views

Well, my online usage reads were working fine until they came and changed my modem to 5G.  That worked for a week or so and then died.  Very frustrating not getting daily updates.  CAN SOMEBODY FIX THIS??  Apparently I am not alone .......

3 REPLIES 3
-Olgi-
AGL Moderator
1 Reply 1850 Views

Hi @moz, welcome to AGL Neighbourhood. 

 

We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-

 

 

moz
Switched-on
1 Reply 1840 Views

It started working again now.  It didn't work for over a week.  Thanks anyway for the response.

Cheers

-Olgi-
AGL Moderator
0 Replies 1834 Views

Hi @moz

 

That is great news. If you have further issues with it, you can find information on how to contact us here.

 

Best Regards,

-Olgi-