Can't get online usage data

[moz]

Well, my online usage reads were working fine until they came and changed my modem to 5G.  That worked for a week or so and then died.  Very frustrating not getting daily updates.  CAN SOMEBODY FIX THIS??  Apparently I am not alone .......

[-Olgi-]

Hi @moz, welcome to AGL Neighbourhood. 

We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

Kind Regards, 

-Olgi-

[moz]

It started working again now.  It didn't work for over a week.  Thanks anyway for the response.

Cheers

[-Olgi- · Accepted solution]

Hi @moz, 

That is great news. If you have further issues with it, you can find information on how to contact us here.

Best Regards,

-Olgi-