Unusual text message

Linosauro
Switched-on
1 Reply 95 Views

Lately I m receiving text message from AGL Telco stating that my internet service has been successfully transferred! Although I haven’t instruct any of this service and I I haven’t changed adddress

1 REPLY 1
Mia_AGL
AGL Employee
0 Replies 91 Views

Good day,

To answer your questions,

AGL has partnered with Energy Telco Pty Ltd, trading as Aussie Broadband Telco Services, to provide our telecommunications services. You will continue to be an AGL customer. You can keep managing your telecommunications services through the AGL App, and you will continue to contact AGL for any account enquiries or support. The only change is that your telecommunications service is now delivered by Aussie Broadband Telco Services on behalf of AGL. Your relationship with AGL remains the same.

Kindly,
Mia.