No electricity usage data and no bill

AngelaT2262
Switched-on
1 Reply 671 Views

Hello, we haven’t been able to view our solar feed in or electricity usage for quite some time, roughly 2 months now. I contacted AGL and they deleted and re created my online account however it didn’t fix the issue. 
Now we also should have had a bill at the start of this month but still nothing and my app just saw you are in a new billing period usage will be available shortly. 
anyone have any ideas? Thanks. 

2 REPLIES 2
_Mark_
AGL Moderator
1 Reply 658 Views

@AngelaT2262 Hi there, welcome to neighbourhood! We can check the account for you and get this resolved for you. I'm just going to send you a private message to get started. Regards- Mark.

AngelaT2262
Switched-on
0 Replies 655 Views

Thank you Mark, I have replied.