Entry of meter reading not available

AntMik
Switched-on
1 Reply 648 Views

I havent been able to enter my meter reading for the last 3 days. The option disappeared from the app and the website. Could you please help. Thanks

3 REPLIES 3
Natalie-AGL
AGL Moderator
1 Reply 633 Views

Hi AntMik,  Thank you for reaching out. 

 

I'll send you a private message so we can further assist you with the App and My Account. 

 

Kind Regards,

Natalie 

poupehoule
Switched-on
1 Reply 584 Views

Hi, I have the same issue - can AGL please advise how to fix it? Thank you

Natalie-AGL
AGL Moderator
0 Replies 565 Views

Hello @poupehoule, Thank you for reaching out. 

 

We apologise for any inconvenience caused. 

 

We are currently working on this matter and this has been escalated with our Digital Team to have this rectified. We are unable to provide an ETA at this time, however, we are hoping to have the function up and running again soon. 

 

Kind Regards, 

Natalie