Cant send meter read

h22
Semiconductor
1 Reply 328 Views

Can't send meter read again, this time for gas.

Click send, Gets redirected to "Its not you it's us. Having trouble connecting to your account."

 

Any update on my previous request for a discount for the constant inconvenience since last time this happened?

1 REPLY 1
Natalie-AGL
AGL Moderator
0 Replies 324 Views

Hi, thank you for getting in touch with us. 

I'm sorry to hear that you are unable to send your meter reads for your gas account. This is an issue that occurred previously, however it should now be resolved. 

To further assist you, I'll send you a Private Message to get more of your details and look further into this for you. 

Kind regards, 

Nat