Cannot see my electricity information on app or website when I log in

[neishasalvatore]

Hi, I am unable to see my electricity information on my app. I can see gas, but nothing else. I also am not even getting my emails to pay for my electricity bill. I was told this would be resolved when I called two months ago. 

[-Olgi-]

Hi @neishasalvatore,

Welcome to Neighbourhood! I'll send you a private message to obtain your account information so that I can look into this for you.

Thanks,

-Olgi-