APP shows electricity as 'connection in progress'

DLACEY
Semiconductor
1 Reply 1502 Views

But on the website it shows me as connected and gives payment history etc. But my electricity meter read is greyed out and not clickable. Any ideas?

5 REPLIES 5
-Olgi-
AGL Moderator
1 Reply 1493 Views

Hi @DLACEY,

 

Welcome to Neighbourhood! I'll send you a private message to obtain you account details so I can assist you further.

 

Thanks, 

-Olgi-

DLACEY
Semiconductor
1 Reply 1485 Views

Hi Olgi,

Unfortunately emails are bouncing back. Is there another email address I can use?

David

(edited out email address from post)

_Mark_
AGL Moderator
1 Reply 1474 Views

Hi @DLACEY,  if you're still needing to discuss this with someone, I will send you a courtesy private message and you can just reply to that! Thanks- Mark.

DLACEY
Semiconductor
1 Reply 1458 Views

Hi Mark - as explained previously, the admin@... email address bounces - can you send me an email from another address I can use?

Thanks David

-Olgi-
AGL Moderator
0 Replies 1446 Views

Hi @DLACEY,

 

I will send you a private message on how to proceed with your enquiry.

 

Thanks,

-Olgi-