App not updating solar usage

JoeDique
Switched-on
1 Reply 3348 Views

App last updated my solar usage and feeding to grid on 23 June. Today 15 July. Seems like the updates are infrequent - sometimes 48 hours and sometimes weeks or even months. What’s the cause of the delayed updates. 

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 3346 Views

Hi  JoeDique, 

 

Thanks for contacting us and being apart of the AGL Community.

 

We would need to take a look into this further to investigate the lack of usage updates. Please contact us directly with your account details here: https://www.agl.com.au/contact-us/social/contact-us

 

You can also use AGL Messenger via the APP or My Account online.

 

Regards,

Jenna