APP shows electricity as 'connection in progress'

[DLACEY]

But on the website it shows me as connected and gives payment history etc. But my electricity meter read is greyed out and not clickable. Any ideas?

[-Olgi-]

Hi @DLACEY,

Welcome to Neighbourhood! I'll send you a private message to obtain you account details so I can assist you further.

Thanks, 

-Olgi-

[DLACEY]

Hi Olgi,

Unfortunately emails are bouncing back. Is there another email address I can use?

David

(edited out email address from post)

[_Mark_]

Hi @DLACEY,  if you're still needing to discuss this with someone, I will send you a courtesy private message and you can just reply to that! Thanks- Mark.

[DLACEY]

Hi Mark - as explained previously, the admin@... email address bounces - can you send me an email from another address I can use?

Thanks David

[-Olgi-]

Hi @DLACEY,

I will send you a private message on how to proceed with your enquiry.

Thanks,

-Olgi-