AGL app not showing electricity usage

Byng
Switched-on
1 Reply 1370 Views

I've been connected to AGL energy for over a week and the AGL app is not showing any usage data or solar production. Does anyone have any ideas what's going on?

2 REPLIES 2
_Mark_
AGL Moderator
1 Reply 1341 Views

Hi @Byng, what type of meter do you have? A basic meter won't show anything until the scheduled reading period gives us data. If it's a smart meter, I can take a look at it for you. I'll send you a PM to start with! Thanks- Mark.

Flinty
Switched-on
0 Replies 1273 Views

I’m in the same boat 

I have a smart meter and can not see usage details in the app since joining AGL 2 weeks ago !