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roger7083700778's profile

Conductor

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7 Messages

Bluetooth on to create a Passkey = stupid !!!

1st of all it is very Unnecessary for the Need to have Bluetooth on to create a Passkey !! I have a Passkey for my Bank and Centrelink and Never Needed Bluetooth Turned On to create this - 2ndly its very STUPID THAT WE NEED SCREEN LOCK ENABLED ON OUR PHONE TO COMPLETE THE BLUETOOTH PASSKEY PROCESS !!! AGL NEEDS TO CHANGE THIS WAY SO WE DONT NEED BLUETOOTH or /and SCRREN LOCK ENABLED ON OUR MOBILE PHONE !!!

Accepted Solution

AGL Moderator

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345 Messages

Hi @roger7083700778, Thank you for reaching out, I'm sorry about the inconvenience about having to have Bluetooth on to create the passkey. Having Bluetooth on is an added layer of security during the scanning of the QR code while setting up the passkey. If you do wish to provide further feedback regarding this, please don't hesitate to reach out on our website: https://www.agl.com.au/help-support/contact-us
Thank you, Chris