Meters & Connections

My EDMI Atlas Mk10D meter shows an ERRoR 3. I am not aware of any power issues, all seems to work fine, but I like to know what it means and if it is serious.

Could an AGL person help me? I've entered the wrong meter reading and my goodness wasn't that a mishap. My cost estimation has jumped dramatically. Lucky i do take photos of each meter reading that i submit each day so i can verify that the reading at the time was true. So if an AGL rep can help tha

There have previously been discussions about real-time data from smart meters, at the time this wasn't possible but things are changing quickly. On the AEMC webpage I find "On 18 December 2025, the AEMC published a final determination and final rules to enable all consumers and their appointed repre

Hi all, just to provide some context: currently I have both solar (12kW) and a battery (30kWh). I was expecting this to reduce my power bills to next to nothing but was surprised to find that all my remaining costs were due to controlled load use. Even though controlled load is now supplied during d

Hi, we upgrade our heating system from gas to electricity still our gas bill is high and we are paying for electricity as well.

Need to know my NMI number

I've received my first bill after switching supplier. $515.34, previously never more than $190. When I attempt to enter a meter reading, I'm told that I have 2 meters, when I have only one. How can this be resolved?

I move into new residence this week I have been advised by AGL rep that I need to Switch Off Main switch to proceed with connection ,the power is already ON and I have a smart metre ,I have recieved so many answers to this question so confusing Is it ON Or OFF Please I am in NSW

I want to formally dispute the $57.90 "Re-energisation" charge that appears on my latest electricity account I believe I should not be liable for this charge for the following reasons: AGL disconnected my electricity supply on 24/05/2026.I did not request or authorise the disconnection of my electri

I've just contacted your digital metering team to request the install of a digital smart meter at the rental property I've just moved into. I was told that, while the installation of the meter would be free of charge, I'd have to get an electrician to do some work prior to the install and this would