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Running Android 11 all latest patches and the latest version of the AGL app.
The messaging section of the app is slow and unreliable, the conversation can take up to 30 seconds to load and often it won't load at all until I force stop the app and relaunch.
I hate having to Message agents via the app, and if it wasn't usually to dispute a charge AGL's system has added, I probably wouldn't bother.