Hi Fay

My data logger turned out to be faulty. AGL replaced it free of charge. The replacement is working brilliantly. If you run through the setup wizard and are still having problems I suggest you contact them. 

Cheers 

Brian

See if this helps you out     https://www.youtube.com/watch?v=0F0aGeTOYw8

Thanks Peter. AGL replaced the data logger a few months back and it has worked perfectly since then.

Thanks for your help, my data logger looks like it is faulty. I haven't been able to log onto it after many attempts. I will ask AGL for a replacement

Hi Everyone, I got some help with the Ginlong Wifi and I have been able to set the system up and log onto the Ginlong monitoring website but the system says it is 'loading' but no data is shown on the site. What do I do next? 

My data logger appears to be working fine but I also notice it now glows red, appears to be a red LED inside the logger. Did you get a response from Ginlong?

Hi benpaddlejones

Yes my data logger also glows red as well, does appear to be a LED keepalive in the unit to show its still transmitting data to the mothership

My data logger says unpingable which I gather is offline. I can only read the inverter of kw produced. 

I cant get data logger online, no matterwhat I do. Very frustrating. 

My data logger doesnt work properly. Can read kw produced but cant fnne t to wifi properly for other readings at all. No light on  it at all. 

Says unpingable. 

Hi Chris,

My data logger always says offline too, did you get a resolve to this? would be good to know what the next step is. Dealing with Ginlong is hopeless, they give no support at all, have sent several emails - nothing!

One advantage is if the inverter has a system issue it will then send you an email telling you the type of error and error code.

That way you don't have a dead inverter which you never look at sitting on the wall doing nothing until you get your next power bill and wondering why it is so high

@Stevco123 ,

The main advantage of getting the data from the the inverter is that you can see how much energy you are consuming directly from the inverter.

AGL can tell you how much you are putting to the grid, your inverter tells you how much you are generating.

Now this data is of use to me because I use it to calculate how I am going, on paying off my investment in solar.

Above is a sample from one of my spreadsheets.

The GREEN shows what Kw AGL is paying me for, the BLACK shows me how much I generated and the RED shows me how much I used of the power I generated.

In paying of my investment I add the GREEN and the RED together to work out how much I have payed off.

For my last bill (Nov 2019 - Jan 2020)

I got $705 back from having the solar in this period.

I can tell you that of the $3,299 that it cost me to have the Solar installed (Dec 19) I have already already recovered over $2,200 back so by Jan 2021 I should have paid off the investment.

So after Jan 2021 I will basically not be paying for electricity.

So I think its worthwhile.

As to using up your wireless network.

The inverter will contact via your internet connection once every 15 mins with a single packet of information that gives your Inverter Serial Number, output details, temp and a few other things.

All useful data.

No load on your system unless you are still using a 14K telephone modem to connect to the internet.

Cheers

Neil

Thanks for taking the time to share that @umop3pisdn! hopefully those tips will help some others out.

@Willie09051956 

I suggest that you look at https://www.solisinverters.com.au/monitoring-setup/

You can click on the blue link above and this will start a new page on your default browser.

Looking through the posts here, many mention that it is not a reliable system.

Now from years in the computer industry I can tell you that there are a multitude of reasons why such systems cannot attach to your home router.

Before you go through the reset procedures listed above I suggest you check your home router to see if the Inverter is connecting to your home wifi network.

Log onto to your router and check to see what devices are connected to your network. (DO NOT do this at night when your inverter is shutdown).

Above is a view of my router that is connected to the internet.

My solar dongle is connected, I renamed my dongle to SOLAR-142 when I installed the system.

In the documentation in the PDF,  SOLIS WI-FI DONGLE CONNECTION for some reason it mentions

"Make sure your Wi-Fi password does not contain any symbols or special characters like: < . , ! ? @ # $ % “ ‘ - _ > etc"

Now now would be a good time to mention HAVE YOU CHANGED YOUR WIFI PASSWORD (maybe your router itself or even moved your router).

Also mentioned in the 30 odd postings here is that better success has been made using a laptop rather than a mobile phone.

If you cannot see the dongle connected to your router I would suggest that you may want to do the reset in the documentation.

Now another issue is that if your router is set to AUTO channel it may have moved itself to another channel as it detected another router on it's auto selected channel. (Or maybe your next door neighbour has installed a router which is operating on your network channel)

Next you need to work out how far your Solis dongle is away from the router, it may be on the limit of its transmission range as per the Connection document.

Note Connection document:

STEP 9: You will see a table containing Wi-Fi names.
Select your Wi-Fi name and ensure that the RSSI (3rd column in the table) is more than 30%. Click Next once you have selected your network

If this is getting too complicated for you already, I suggest you do one of two things

1. Contact Solis on Ph: 03 8555 9516 or E: service@ginlongaust.com.au
2. Find someone (even if you have to pay for it) to setup the system again for you.

Should also warn you that you may be advised that you need to install a wifi extender into the system.

If you feel that you have the necessary skills you may want to reset your dongle as per the Connection document.

Good luck.

If you feel this has helped please click the like button.

Cheers Neil.

PS:

I think maybe that being born in 1956 that you may want to use the Options above.

From experience getting your nephew "who knows all about computers" may not be the best solution here.

By the way I am older have than you, but have nearly 60 years of experience with computers and networking, including over 25 years managing and maintaining systems with large computing companies.