Solar panel readings not sent to the grid!

PK1011
Switched-on
1 Reply 528 Views

Hi,

 

We've installed solar panels on our property 10 months ago however the readings were never sent to the AGL grid and still not showing up on the app nor the bill. We've contacted both the installers (who changed the inverter for us a few weeks ago) as well as AGL multiple times, however there is still yet to be a resolution which is a bit frustrating..!

 

Would anyone be able to answer/assist with this?

 

PK

 

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 524 Views

Hi @PK1011

 

Welcome to Neighbourhood!


I would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-