eHomes battery problems

Sagarc67
Switched-on
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Not sure this is the place for this but chose eHomes because of AGL. Ring AGL and they haven’t heard of them. Am having huge problems with FoxESS install, my panels are now not working. They are trying to say I need new panels. They are rude and threatening. Not to mention taking advantage of elderly disabled person. Any advice on options would be appreciated.

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