Missing usage since new meter installed

Laura8
Switched-on
1 Reply 798 Views
  • Had a new smart meter installed in July.  Have had usage missing or pending and then missing since July 8th.
  • Can anyone please assist as to why this updated on the first few days of being installed and now hasn't for 2 months?
  • Thanks
1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 794 Views

Hi @Laura8,

 

Welcome to Neighbourhood!

 

As there may be a number of reasons why your meter data is not available, we would need to look into your account to find out more information. I'll send you private message to grab your account information from you. 

 

Kind Regards, 

-Olgi-