Do I have to be present when the energy connection is made

Shawn2
Switched-on
1 Reply 696 Views

Confirming the electrical and gas meters are outside the front gate, so the meters are accessible.Do I have to be present when the energy connection is made?

1 REPLY 1
_Mark_
AGL Moderator
0 Replies 691 Views

Hi @Shawn2, Welcome to neighbourhood. In most circumstances, we just ask that you ensure they have access to the meter and main switches. If nobody is present, some distributors will connect power but not flick the main switch so you will need to do that yourself, but otherwise if they have access to the equipment you'll be fine. 

The main time this is different is in QLD, as Energex might require a visual inspection of the fixtures and fittings before restoring power, and someone will need to be present for that unless the house is completely empty.

If you do need to get in contact with us regarding the connection, please reach out here so our teams can take a look at it for you. 

Thanks,
Mark.