Energy Meters and Connections

Answers on moving house, getting connected or using your electricity and gas meters

Answers on moving house, getting connected or using your electricity and gas meters

Change energy company

Switched-on

If I change to AGL do I have to cancel with the company I am now with?

Tags (1)
2 REPLIES 2

Conductor

you doing the wrong move if you transfer to agl it is the worst compnany for sevicing customer

AGL Moderator

Hi @Spoon1


Thank you for reaching out to us, and apologies for the delay in getting back to you! 

 

To switch through to AGL, please speak with our chat team who can help you with this whwnever you have the time - they're available 24/7. You can reach them here: aglener.gy/ChatCom. They will be able to organise the closure of your older account, and make sure everything is set up for you when coming across 🙂

 

@geo I am sorry to hear that you have had a bad experience with AGL so far! This is far from the expectation that we want our customers to have. Your feedback plays a major role in ensuring that the right changes to processes and procedures are put into action. Please let me know if there is anything else we can assist you with.

 

Kindly, Jordan

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.