mistake estimate reading

[WayneWang]

Hi, Sir/Madam:

This bill (removed) for AGL gas account (removed) was something wrong for estimate reading record from 2022.01.28 to 03.29, the actual read by 6/04/2022 is 6891. This is because I use a new water heating system since January, and the gas usage was declined a lot. Would you please check and adjust this bill? Thanks a lot!

regards,

Wayne

[-Nam-]

Hi WayneWang, welcome to AGL Neighbourhood! 
 

I've removed your account details as this is a public forum. To help you with your billing adjustments we'll need access to your account. I've contacted you via private message so I can assist you further. 

-Nam-