Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

change ownership


My friend gonna move out this Monday, I'd take over his AGL account. What should I do to change the ownership of name? Thanks for help. Smiley Happy


Retired AGL Moderator

Hi @WaWa, welcome to the Community!


There are two options available for you here:


  1. Ask your friend to add you as a secondary contact on the account. Your friend will remain the primary contact and the account will remain in their name, however you'll be able to make some account-related changes and will be able to pay the bill.
  2. Open up a new account in your name. This will effectively auto-close your friends account, and a final bill will be generated for your friend's account - this will be sent to the nominated email or mailing address on the original account.

Contact us and we can get this arranged for you. Smiley Happy

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Hi, I am in the same situation, I am leaving my current house and one of my friend is taking the lease. Is this answer still valid? Thank you in advance!

AGL Moderator



Yes it is!





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