Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Total Usage Charges does not equal Total to Pay

Switched-on

Just wondering why my bill is about double of my actual usage charges ($199.54 as opposed to $100.36).

This is a huge difference!

 

Thank you.

1 REPLY 1

Retired AGL Moderator

Hi @Karley

 

Thanks for your post and welcome to the Community. 

 

I would be happy to have a look at your account to be able to provide further insights into your current billing. To do this can you please send me a private message with your account details and I will respond as soon  as I can. 


Thanks!