Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

How do I change to another retail energy supplier (Not AGL)

Switched-on

Hi I have 3 accounts with AGL. 2 Electricity accounts and 1 Gas account. 1 account is for a home that is vacant and with a very low usage rate. I just received the bill for this property and it is $9 more than the bill for the house we are living in. I have noticed that AGL have estimated the usage x 5 greater than the previous usage. I am really offended that such an estimate would be applied to my account and am now wanting to find the best deal on electricity and gas and am keen to find an alternative retail supplier for all 3 accounts. Which retailer other than AGL provides the best rates for electricity and power. Could some one at AGL please call to advise how they may change my wish to leave AGL before I execute my decision. Thank you for your time. Kind Regards. Robert Minkus.

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