Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Grossly overcharged

Semiconductor

Hi AGL ,

 

The gas man read it wrong for two bills.

 

Please rectify and let me know what the correct reading should appear in the bill.  Thanks

4 REPLIES 4

AGL Moderator

Hey Melfes,

 

Thanks for joining the Community!

 

I'm sorry to hear that you're experiencing these issues with your bill! You can have your account checked and adjusted for any potential overcharges by logging in online here and following the prompts to enter your own meter reading. If you feel you still require further assistance after this, you're always very welcome to reach out to our web chat team here!

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Semiconductor

IMG_20180502_204720.jpg

Semiconductor

Dear Jayden,

 
Please advise how the actual reading"6.076"  should be translated in the bill?
 
 Thanks. 

AGL Moderator

Hey Melfes,

 

This read would translate to '6078'. You can find out more about digital gas meters here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.