Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Discount for my bills is gone

Switched-on

Hi there,

 

I received my electricity bill few days ago and i found my discounts is no longer there.

Please check.

 

Kind regards,

Miriam 

1 REPLY 1

AGL Moderator

Hey Miriampang,

 

Thanks for getting in touch!

 

Depending on what type of discounts you're receiving, you will see your discounts either on the front of the bill as a 'Pay on Time' amount, or if you're paying by direct debit, you will see your discounts listed under the 'Credits' heading on the second page of your bill.

 

If you need any more clarification around this, you're welcome to get in touch with our web chat team here: aglener.gy/ChatCom.

 

Kind regards,

 

Jayden.

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