Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Cannot Download App on Android

Conductor

Dear All,

 

First post so be kind please. I have just got my new digital smartmeter with mobile data today. The installer has left me a brochure that tells me that I can now access data on the go. The only problem is that when I go to install the "AGL Energy" app I receive a message that says "This item is not available to install in your country". I have never encountered this before and it is occuring on both my devices which are a Samsung S7 Edge (purchased from Samsung Australia with a Telstra SIM) and a Samsung Galaxy Tab S2 9.7 (purchased from Telstra with a Telstra SIM). I am very keen to look at the "live" data. Any ideas? Thanks in advance.

10 REPLIES 10

Powerhouse

Even better Erebus, you took the time to tell us all how the problem was solved, we live and learn!!

 

Rob


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