Help with your AGL Energy account or AGL online tools.
On behalf of my Mother who resides alone, elderly with ONLY 3 APPLIANCES in her home that are GAS. 1 x Stove = doesn't use as she has her meals delivered.
2 x Heaters which are only ever turned to low, one at a time. Mum goes to bed by 8.00pm
Also she has $40.00 f/n automatically out of her PENSION for the GAS A/C. With all this, account usually around $500.00 x 3 months
This BILLING PERIOD it is $1277.33 ??
Even after MONIES taken, balance is a huge $911.22 ?? of which my elderly Mother could not possibly have used.
PLEASE HAVE SOMEONE CHECK SAID METER AS THIS CANNOT BE CORRECT. My poor Mum is in a terrible quandary regarding this account.
Kind Regards, Cheryl B.