$50 of Solar Credit Withheld

[sfranken]

Hi,

I'd like to know why as of two bills ago, AGL are now withholding $50 of my solar credit into the new billing cycle? Is anyone else experiencing this?

Thanks.

[woddles]

HI sfanken,

I've not heard of that before. So you got some feed in tarrif credit but not all of it?

I requested via phone that my credits are paid every billing cycle into my bank.

They are usually paid in full a few days after receiving my "bill"

[jaydeny]

Hi sfranken,

Thanks for your post!

This does sound unusual. What on the bill has given you the impression that your credits are being withheld?

Kind regards,

Jayden

[sfranken · Accepted solution]

Hi Jayden,

Apologies my mistake, looking more closely the $50CR was brought forward two bills ago as "Qld Govt Asset Owner Dividend". The solar credit amount is correct.

Thanks,

Steve.

[jaydeny]

Hi Steve,

Thanks for letting me know! It's great to hear that your concern has been alleviated.

Kind regards,

Jayden