Help with your AGL Energy account or AGL online tools.
Help with your AGL Energy account or AGL online tools.
Hi,
I'd like to know why as of two bills ago, AGL are now withholding $50 of my solar credit into the new billing cycle? Is anyone else experiencing this?
Thanks.
Solved! Go to Answer
HI sfanken,
I've not heard of that before. So you got some feed in tarrif credit but not all of it?
I requested via phone that my credits are paid every billing cycle into my bank.
They are usually paid in full a few days after receiving my "bill"
Hi sfranken,
Thanks for your post!
This does sound unusual. What on the bill has given you the impression that your credits are being withheld?
Kind regards,
Jayden
Hi Jayden,
Apologies my mistake, looking more closely the $50CR was brought forward two bills ago as "Qld Govt Asset Owner Dividend". The solar credit amount is correct.
Thanks,
Steve.
Hi Steve,
Thanks for letting me know! It's great to hear that your concern has been alleviated.
Kind regards,
Jayden