Has anyone else been advised by AGL that they cannot be reached by email? I have both gas and electricity with AGL and received two paper bills stating they cannot send me an email, yet when I paid my bills on line and clicked the email my receipt. The receipt arrived in my email OK.

I have raised a query with AGL and all they said was that they would update my email address... which was already correct.

Getting a bit frustrated with AGL, I recently switched to them from Origin but now I am starting to wonder if I did the right thing.....