Missing paid payments to AGL

basso
Semiconductor
1 Reply 1359 Views

Hi

 

I've been trying to call and message AGL several times.to resolve paid payment not acknowledged as successful .

 

Each time I got hold of a front office staff, I've been directed to email payments@agl.com.au with evidence of payment which I did. I received no response since 25th July. Because this was not resolved in a timely manner by AGL, I've directed debited for a second time today.

 

I am growing frustrated with the handling of my payment issue. Can someone who is working in AGL back office please investigate my issue.

 

Thanks,

Peter

2 REPLIES 2
_Mark_
AGL Moderator
1 Reply 1348 Views

Hi Basso, I've just sent you a private message so we can take a look at this! Thanks- Mark.

thuuyen
Switched-on
0 Replies 1104 Views

hi, 

I also had a missed paid payments that I made o 14 July, 2023. It is my final bill.