Direct debit

[Briony]

Direct debit was set up I've made 9 successful $100 payments fortnightly.  Yet my account sys ivev only paid $150 I'm sick of AGL lying to me stuffing me over and now stealing from me 

[Briony]

I've added this issue to the the other issues in my ombudsman file along with more  recent issues. Never in my life did I think AGL   a major energy company, would treat a single mum on disability pension like this. I'm not going to give in ever. It's 100%  misconduct.