With the current gas outage, and the current advice that it will take weeks to reconnect each residence, will there be an amnesty on the daily supply charge for gas accounts, or will we be charged despite no supply and no connection?
Thanks for getting in touch. Any losses or compensations relating to this outage are handled by Jemena, who are your Distributors. You will need to submit a claim through their website, you can access the claim form here. We don't have any updates regarding if any fees will be waived due to the outage.
