We are currently using a lot less electricity than our solar is producing which has put our bill in credit. I read about a solar credit balance payment but don't understand how it works. Do we need to apply to have the credit sent to us?
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I had the same experience - automatic crediting every quarter (bill) which suddenly stopped.. I was told that if I wanted quarterly crediting I would now have to ring up every time and request it!
I prefer quarterly balancing because of cash flow and performance control. I hope automatic quarterly balancing will be reinstated ASAP.
Hi Downunder, like you I had my solar panels installed in January but the smart meter wasn't installed until May. Drove me crazy waiting. They did give me a credit for the solar that was produced before the smart meter was installed when I gave them the readings.
One more thing that I wish I had known from the start - change to this one you then get 20 cents feed in tariff instead of 11 cents. From what I can see on my current quarter it makes a huge difference. https://www.agl.com.au/campaigns/solarsavers