We keep getting 2 bills each month with different amounts to pay

petercar
Semiconductor
1 Reply 666 Views

For the last 2 or 3 months we have received email bills for our electricity account, 1 or 2 days apart for slightly different amounts. The billing period remains the same but the $ value changes. Can you please fix this up.

3 REPLIES 3
-Olgi-
AGL Moderator
1 Reply 659 Views

Hi @petercar,

 

Welcome to AGL Neighbourhood!

 

We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-

petercar
Semiconductor
1 Reply 642 Views

I haven't received a private message

_Mark_
AGL Moderator
0 Replies 632 Views

Hi @petercar, I'm sorry you haven't been sent one yet. I'll send you one now! Thanks- Mark