AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

Google play inform me there iis nnho app

GraemeG
Switched-on
‎06-09-2018 04:27 PM
Status: Delivered
 
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4 Comments (4 New)
4 Comments
jaydeny AGL Moderator
‎10-09-2018 10:45 AM
AGL Moderator
AGL Moderator
‎10-09-2018 10:45 AM
Status changed to: Needs More Info

Hi GraemeG,

 

If you're still experiencing this issue, could you please provide screenshots?

 

Kind regards,

 

Jayden

MattyY78 AGL Idea Moderator
‎25-09-2018 05:41 PM
AGL Idea Moderator
AGL Idea Moderator
‎25-09-2018 05:41 PM

Hi @GraemeG, were you still having issues accessing the app?

MattyY78 AGL Idea Moderator
‎09-10-2018 05:38 PM
AGL Idea Moderator
AGL Idea Moderator
‎09-10-2018 05:38 PM

Hi @GraemeG, just touching base one last time to make sure the app is working OK for you now?  I'd love to get your thoughts on it if you can spare a few moments.

MattyY78 AGL Idea Moderator
‎17-10-2018 05:09 PM
AGL Idea Moderator
AGL Idea Moderator
‎17-10-2018 05:09 PM
Status changed to: Delivered

Hi @GraemeG,

 

Thanks for submitting this info so we could investigate. We believe this was caused by the Google Play Store, potentially delaying access to being added to this pilot app. As we've had many users confirm they are using the pilot app on Android phones, we believe this is no longer an issue so will mark as delivered.

 

To download our AGL application for Android customers click here https://play.google.com/store/apps/details?id=agl.digital.mobile&hl=en_AU and for iOS click here https://itunes.apple.com/au/app/agl-energy/id979410553?mt=8

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