Not receiving bills, and personal profile details disappeared

TomTom
Switched-on
1 Reply 631 Views

Has AGL been hacked? They have stopped sending me email bills, and I can't find my personal details on their app or site anymore. Has anyone had anything like this happen to them??? Been on the phone or online chat for a lot of the day trying to get answers.

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 622 Views

Hi @TomTom,

 

Welcome to AGL Neighbourhood. We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-