AGL app shows no export on Saturdays

AndyA
Semiconductor
1 Reply 289 Views

The app shows no exports on a Saturday. If you tap on the day and view the half hour time slots it does show the amounts of solar exports. But the total for the day is missing when viewing the calendar days. 

1000042087.png

5 REPLIES 5
Brenton_AGL
AGL Moderator
1 Reply 277 Views

Hi @AndyA, thanks for providing the screenshot. If you select these days in the chart, can you please share a screenshot showing what `$` and `kWh` values appear in the section at the top of the chart under "Solar" and "Sold To Grid"? It might be the case that the amount of electricity that you exported on these two days is too small to show in the chart.

AndyA
Semiconductor
1 Reply 274 Views

If you go into the day, and see the half hour blocks it shows plenty of solar exports. 

 this is Saturday the 4th, totals up top show no solar. 

1000042093.png

But go into Saturday by the hour, 

 and there is plenty of solar exported. 

1000042094.png

Brenton_AGL
AGL Moderator
1 Reply 257 Views

Thanks @AndyA - we're investigating this further and will get back to you with an update shortly.

AndyA
Semiconductor
1 Reply 174 Views

1000042257.png

 the problem seems to be getting worse. 

Brenton_AGL
AGL Moderator
0 Replies 170 Views

Hi @AndyA, thanks for the updated screenshot. We're continuing to investigate this one internally - will get back to you with an update soon.