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PV1's profile

PV1

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1 Message

Battery Rewards Exports not shown

Hi,

 

I have been on the Battery Rewards plan for 3 weeks now and still do not see any information on exporting power to the grid.  The Usage screen only shows my power usage.  When will the solar feed in appear?

 

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P

Pen_AGL

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AGL Employee

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41 Messages

Hi @PV1 ,

Thanks for reaching out.

I've checked your site and it appears your meter is not currently configured to record solar exports. Because of this, solar feed-in and battery export data won't appear in the AGL app or website, even though you're participating in Battery Rewards.

To have your exports recorded, you'll need to arrange for a solar-compatible import/export meter to be installed or reconfigured. You can find more information about the process here: AGL Solar Meter Installation.

Once the appropriate metering is in place and your distributor starts providing export data, your solar feed-in information should begin appearing in the app and online portal.

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