Hi @johncanterbury 

Thanks for reaching out.
I'm really sorry to hear that your internet application was refused — I understand how frustrating that can be.

Just to clarify, a credit check is a standard part of the process when signing up for any telecommunications service. It's used to assess eligibility and ensure the account can be set up securely.

We are here to help!

SYED 

I'm having same problems I'm not very happy may look into another service for electricity and gas