Switched-on
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Aussi Broadband Transition
Since the transition to Aussie Broadband my NBN wireless drops out up to 10 times a day. Needs the modem to be restarted or reset each time.
This never happened previously when AGL ran it.
Have made 2 attempts to contact technical support via the phone. Have given up the wait after 2 hours .
Totally disappointed and ready to jump ship which will affect my electricity plan as well.
Not happy!
jamiewalls02
Starter
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That sounds incredibly frustrating, especially when you never had these issues with AGL. Having to restart the modem up to 10 times a day and then wait over two hours for technical support is simply unacceptable. Aussie Broadband really needs to investigate the issue and provide a proper solution instead of leaving customers without a reliable connection. Hopefully, they resolve this quickly before losing another customer and their associated electricity plan. Engage PEO account
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