@df3j2gtn53 @CosgroveAU @Flightwise @Stormy19 @JorgeL @mattd7 @jamesg 

Hi. 
I am wondering when trial ends will we be able to continue the plans we have now setup as part of trial for elec rates?

in fact I got email to say my rates change soon, I assume I can still continue on same rates as trial ends March 2023 right? 

Hi @CosgroveAU 

The rates you're charged for your electricity are independent of the trial. For participating in the trial though, we apply credits to your electricity bill, equal to $200 per annum (so around $17 a month / $50 a quarter depending on whether you're on monthly or quarterly billing).

These monthly/quarterly credits will continue until the end of the trial, but given the rates on your energy plan are independent of the trial they could change between now and then if you are on a variable rate plan, which it sounds like you are based on the email you received.

Do you know which energy plan you're currently on? If you're not on our EV Energy Plan it could be worth having a look as the quarterly credits on it are pretty strong. Of course you'd need to compare it to your current plan to see how it stacks up financially for you.

Here are the links to the EV plan, it's slightly different depending on what state you're in:

• VIC: https://www.agl.com.au/residential/energy/electric-vehicles/electric-vehicle-plan?webid=EVPV
• NSW: https://www.agl.com.au/residential/energy/electric-vehicles/electric-vehicle-plan?webid=EVPN
• QLD: https://www.agl.com.au/residential/energy/electric-vehicles/electric-vehicle-plan?webid=EVPQ
• SA: https://www.agl.com.au/residential/energy/electric-vehicles/electric-vehicle-plan?webid=EVPS

Also I'm glad you've enjoyed reading the Lessons Learnt reports! Keep your eyes peeled for the next one which should be out hopefully in October.  We'll share it in our newsletters when it's out too 🙂

Cheers!
Andy

thanks @Andy_AGL 

yes we are on EV plan, I just assumed that plan was only part of trial or available to trial participants, but I called and was told we can renew this just close to the expiration, just seems it wont necessarily auto renew to that plan.

Hi @CosgroveAU our EV plan is open to all EV owners so you'll be free to keep on that plan after the trial finishes up. 

Unfortunately not all energy plans will automatically renew for you - it depends on the way the plan is set up, and also the state you're in as there are different regulatory requirements for energy plans in different states.

Have you renewed your plan yet? If you want you could go and re-enroll yourself on the plan again through the links I shared above.

I'm curious - once the trial finishes up, what would you be looking for in an energy plan for your EV?  Do you think you'd want to continue on with a smart charging offer (assuming there is a reward for participating of course!)?

Hi @ericdresslersnr - welcome to the community 🙂

That's strange that you've not received any information about the trial - there have been several comms, newsletters & surveys that have been sent out that you should have received, so sorry about that.

I've just checked our email distribution tool and can see that you've received our latest newsletter, so you should definitely receive future newsletters and updates as well.

Honestly there isn't too much critical info to be aware of other than what you've mentioned already regarding overriding the managed charging sessions with your chargefox app.. If you want to see some details about how it works you can read this post about how the charging schedules work.   If you have any questions, just ask away 🙂

It's great that you already self manage your charging to charge off solar and also schedule your overnight charging.. How do you go about doing that?  Is it just manually plugging the car in the day, and setting a schedule via your car?  Or maybe something more sophisticated?

Charge On!

All good it's no big deal thanks