Thanks everyone for your replies!  I'm rolling all my responses into one post!

@brettrob72 wrote:
The website did not work for me, could not see the tariffs as it thinks we
do not have a smart meter.

EasyMadeEasy is not updated?

but thanks for the update, will try again tomorrow.

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@brettrob72 - we're investigating why it's not picking up your smart meter, so thanks for letting us know.  If you're interested I've checked with the call center and from their systems it's working so if you wanted you could call through and check rates through them.  Understand if you'd want to do this online rather than the call center.. I'll keep you updated on a fix but it's unlikely to be tomorrow.

Also it won't show on energy made easy as it's not a generally available plan (restricted to EV owners)

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@Dave_and_Andrea  wrote:
Thanks for this piece of good news. Apologies for the stupid question, but would the supply charge in cents per day instead of, or in additional to our existing plan supply charge?

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Not a stupid question @Dave_and_Andrea!  The supply charge is instead of your existing one as the plan is for your whole home and not just for your EV.

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@DwayneGC  wrote:
It's not working for me either.  Won't show rates.

 

@DwayneGC Because you have a demand tariff, a reference price can't be calculated as there is too much potential for variance if you have one high 30 minute peak usage period.  

But if you click that link that says "comapre demand tariff rates now" it should scroll down the page and show the rates.  If not, you can scroll down yourself and look for the section that says "Our Rates" and they should be there.

Let me know how you go!

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@CosgroveAU wrote:

@Andy_AGL 

 

looks to be same rates as the current EV plan we re-signed for in July, but the 12-6am off peak usage added which is great.

Is this all that differs from the existing EV plan?

 

one thing I notice is on existing ev plan you get up to $120 in credits per year (AGL Bonus)

The new plan says $150 but appears to be new customers only?

Does it drop the AGL Bonus of $30 a quarter and would me changing from old to new get the $150?

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Hi @CosgroveAU - yes that's right, the plan is essentially shifting from giving large credits into a more EV-centric offer with the overnight rate. 

The credits on the old EV plan were originally a starting offer to help with the cost of charging, but have come under some scrutiny offering large credits to people just for owning an EV.  This new proposition is designed to reward EV owners for shifting their usage out of peak demand periods.  Especially the ~70% of customers who are on a flat rate.

If you changed to this plan, you would be swapping the $30 quarterly credit for the 8c kWh off peak rate, so before switching I'd recommend checking whether you think that would be better for you.  Also the $150 is for new customer sign ups only so that wouldn't apply to you as an existing customer.   I know that might sting a bit, but that's how AGLs plans are set up across the board at the moment and we've followed suit..

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@megabucks wrote:
Hello There

Not working for me either.
Can’t see any rates.
Please advise

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Hi @megabucks can you please provide some more detail on what you're seeing on the page? 

On the agl.com.au/evplan page I've entered the address we have registered for you on the smart charging trial and it's working for me.

You might need to scroll down the page and look for the "Our Rates" section and click that.

Hi Guys,

Got the notification from Andy on 11-08, looked on the website via Andy's link could see the Night saver plan was loaded but no detail, it had trouble with my address, so rang AGL on 12-08 and they knew about it and signed me up there and then.

I had been on the EV Plan in SA

Peak 53.955 c/kWh

Shoulder 31.62 c/kWh

Off Peak 36.982 c/kWh

Now on Night Saver plan

Peak 50.171 c/kWh

Shoulder 29.403 c/kWh

Off Peak 34.386 c/kWh

Night Saver EV 8.0000000 c/kWh (00:01 to 06:00)

Other than the Night Saver rates these prices may seem elevated for some of my interstate counterparts because I think SA has drawn the short straw compared to other states when it comes to energy rates.

Love your work Andy keep it up 🙂 

Ouch, those costs are quite high.

In Victoria, on the same plan, I’m paying 8c overnight of course, which is what I e switched my charging to, instead if 10am-3pm, to take advantage of solar.

So peak 3-9pm is 33c, off peak 9pm-12am; 6am-3pm is 21c. FIT is 5c (ugh!)

Daily service charge is around 85c

Hope this assists,

Les 

I just got my bill for the first month with Ovo.

Some observations I've noticed:  OVO doesn't charge a daily solar metering charge (which was 7¢ a day) and they also don't charge an additional seperate daily supply charge for having a controlled load supply. They also give a 10¢/kWh solar FIT vs 5¢ with AGL

Obviously my SE QLD rates are going to be different to SA but I'm more than happy swapping over.

Daily supply rate on Night Saver Plan in SA is 102.256 Incl. GST

Compared with 109.956 on the EV plan

🙂

Hey everyone - great to see the conversation happening in here.

Sorry that some of you are getting error messages when signing up on the website.  The crux of it is that our website checks the type of meter at your address using AEMO MSATs registry, but the addresses linked to meters on there often don't perfectly match actual addresses.

For example, your real address might be "25 Fake Street West, Suburb, State" but the MSATS record for the meter is "25 Fake Street W, Suburb, State".  This is one example but there are many others where the address match isn't perfect, and we are surprised with how often this is occurring.

We're working through how to resolve it but it will take some time as there is no easy fix unfortunately given the unpredictable nature of the mismatch issues.

In most cases the call center will be able to sign you up as their systems have better address / meter matching capability than is available online. 

If this is happening to you, and you want to check rates for your area they're the same as our Residential Value Savers product - you can search for the fact sheets here 

Super frustrating experience with AGL just now trying to access the EV plan.  Here's the story -

1. Checked on line portal which enables change of plans on line to see if I could change to Night Saver plan - no plan available

2. Rang AGL and was on hold for 25 minutes, spoke to rep who then said wait a couple of mins and I'll put you through to check.

3. A further 25 mins on hold to speak to another person.

4. Explained request and did security check again.  Plan available, but can't change plans over the phone.   Need to send email link.  

5. Asked whether the credit was available to existing customers.   Answer is no only available to new customers.   I think you have to leave and wait for a call from retentions to get this offer.

6.  Email arrives with link to change plans.

7.  No such plan available to select.

So frustrating, and I don't think I have the energy (excuse the pun) for another similar experience of being on hold and explaining every thing again.   Ironically, it is actually easier for me to sign to another provider on line (say Red Energy with their EV plan) than be retained by AGL.

AGL - why is it this hard to stay loyal to you?

Matt don't forget to look at OVO energy Vic. They have the EV plan and I switched over to them 6 weeks ago.

If you want a referral link let me know and you will get an extra $120 credit over 12 months.

Regards Eric

Hi @Matt_K , sorry to hear you had such a frustrating experience with trying to get on the Night Saver plan. Shoot me through a private message with your account number and I'll follow this up for you.

Thanks @David_AGL DM sent.