About Swarup

Hi, The response I got is that "the meter was faulty". I have not seen this meter, it is not inside my unit. Post this, I received a couple of confusing correction bills. It does not explain since when it was faulty. I had cautioned them the supply address in my bill is incorrect since the month I received high bills. They never bothered to check why and by who the supply address for my account was changed. They dump all responsibility on customers from providing (correct) meter readings to ver ...

Hi, Gentle reminder!Have provided the pictures of meter readings and reported an address discrepancy in the bill.Kindly review the bill and revert. ThanksSwarup

Hi, Thank you for replying. I have taken the current meter readings from my house. But in my AGL online account the address shown is incorrect(706, 3 Washing..). Updating meter readings against this address might not be correct. Nevertheless below I have attached the pictures of the two meters for your reference. Also attaching the screen shot of bill showing contradicting addresses(both correct and incorrect address in same bill) Please note, I have been receiving bills for more than two ...

Hi, Bill Period : 12 Dec 2019 to 10 Mar 2020 We are a family of four ( 2 parent, 2 kids (5y, 1y) ). We use gas for cooking, we do not use it for any other purposes like heating water. Recent gas bill of $278.33 for the period mentioned above is too high considering our cooking was normal in this period. This amount is more than twice the bills received in past($110.39, $136.77, $108.06, $114.87, $133.71).Other reasons why bill amount and meter reading do not make sense are : - We were abroad bet ...