arenko's latest conversations

arenko Switched-on
31-07-2019

Re: Incorrect Meter reads

I can imagine your frustration after repeated mistakes have been made. We are still in shock at having received our bill for $900+. Kudos to you for changing providers! I only hope that it resolves your situation and that the new provider does not use the same meter reader. Good luck!
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arenko Switched-on
31-07-2019

Re: Incorrect Meter reads

Interesting to read your experience. We recently received a bill for $916 for a 3 person household. Considering we don't use electric heaters through winter and have never paid more than $400/quarter we are also convinced that a mistake has been made. I've been told to submit a meter reading and hope that once this is done the matter is resolved. Crazy to think that this is a common occurrence.
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