RhysT's latest conversations

RhysT Conductor
01-09-2020

Re: Strange 'Last Read' figures when submitting gas meter reads

It might be similar to the issue I have. When I submit Gas meter reads in the App, if I do both together often they get switched or one meter also winds up with the other meters number (probably 8 out of 10 times)So it might be like Meter 1 17250 Meter 2 00002 and after submit and I go back to check Meter 2 might now be saying 17250(when previously it was 00002), or it could be a vice-versa situation. Ages ago I made mention of this type issue, but here and e-mail.What I do now is, I'll submit ...
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RhysT Conductor
01-09-2020

Re: AGL app issue

Hi David,Sorry I didn't get a notification you had responded to this. From app perceptive it actually says I have a smart meter and there isn't an option to put in your own meter read if you wanted (I do it for Gas), but yes It turns out it's a interval meter. I had put in a request for full meter details back to 2019, but from a separate complaint I was sent the full usage breakdown details for the year so far.I had also rang the digital metering group who ended up agreeing to swap the meter ou ...
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RhysT Conductor
16-08-2020

Re: New app dissapointing! No

@NeilC No haven't moved address. In Apartment The cupboard that houses electrical meters is locked (You use to have access to it) so I can't go check. Gas meter cupboard is accessible but electricity isn't anymore.
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RhysT Conductor
16-08-2020

Re: New app dissapointing! No

Hi @NeilC,firstly yes My 1st screenshot above is all I have access to now yes its in the past not future , The AGL IQ screenshots are just examples of what it use to be like, AGL IQ is not around anymore.Digital or smart meter (I had in the past been told a few times I had smart meter(meter was replaced a few years ago), but based on what your saying maybe its just Digital. It is a date range anything from couple days to a week that appears on bill as to the next meter read) as I stated data is ...
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