@Beelzabud Sorry that you do not know how to click on a LINK. What the link says is to log onto your web account. You are then looking to download your ZIP file from Your Usage page. What you stated had nothing with the to do with the SOLVED ANSWER hence I asked the question. I am one of the few people on this Neighbourhood POST that are still active. Replied to your question, (you did not explain the issue). You replied with a non descriptive ... Which I ignored. Last post on this was 02-12-2 ...