NeilC's latest conversations

NeilC Powerhouse
2 weeks ago

Re: AGL Refund nightmare

@glenys1 Hi Glenys, You have entered a forum/blog that is available for persons to communicate for like minded persons. It is sponsored by AGL and and you can "explicately" say what you like, however there is no guarantee that an AGL authorised person may answer. You should contact AGL via email, chat or phone to communicate to them directly. The link is https://www.agl.com.au/help-support/contact-us You can click on the link above safely. Do not in any circumstances supply any personal details ...
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NeilC Powerhouse
2 weeks ago
35 Replies 0 Likes
NeilC Powerhouse
14-10-2025

Re: Respect customers wishes to go PAPERLESS

@NickF, Simply log into your account and select Bill Notifications "GO PAPER LESS" When you start a NEW ACCOUNT the default is post out bills etc.. There is also a charge for getting posted bills ($1.50 I think)Cheers Neil
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NeilC Powerhouse
14-10-2025

Update to my usage page

When you look at MY USAGE page in app or web it tells you how many days left in your billing cycle. This is mostly incorrect as it shows your number of days since your billing cycle started to the current date. It should indicate the number of days from the start of the billing cycle to last date of the data in your download file. The MY USAGE page should also show you the cost of supply for the same period. If these are all correct you can use the NET USAGE plus the SUPPLY charge divided by the ...
0 Replies 2 Likes