NeilC's latest conversations

NeilC Powerhouse
Tuesday

Re: Respect customers wishes to go PAPERLESS

@NickF, Simply log into your account and select Bill Notifications "GO PAPER LESS" When you start a NEW ACCOUNT the default is post out bills etc.. There is also a charge for getting posted bills ($1.50 I think)Cheers Neil
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NeilC Powerhouse
Tuesday

Update to my usage page

When you look at MY USAGE page in app or web it tells you how many days left in your billing cycle. This is mostly incorrect as it shows your number of days since your billing cycle started to the current date. It should indicate the number of days from the start of the billing cycle to last date of the data in your download file. The MY USAGE page should also show you the cost of supply for the same period. If these are all correct you can use the NET USAGE plus the SUPPLY charge divided by the ...
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NeilC Powerhouse
Tuesday

Re: Bill adjustment

@SYED_AGL @Abser_it http://agllink.co/6006UK1Ve Just checking this link does not seem to work. In fact it does not look like an Australian link. @Abser_it did you resolve this?? Vadodara is a town in India???
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NeilC Powerhouse
Tuesday

Re: credit

@SC1958 I am confused about bill smoothing! Ever since our solar tariff went so that we were required to pay a bill we have been paying a fortnightly payment to offset our credit in the account. Managing your account is not possible unless you have a smart meter because you can know how much you use daily. At the present time we are paying $30 per fortnight for this current billing period on my projected bill. According to my usage page on the web (or app) power has cost me $35.28, solar export ...
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