About Lester

..This is not usually a problem a retailer is primarily responsible for @elminster13 . . . Is this a relativley new system, and you are eagerly awaiting it to begin working in your favour ?Or, is it an existing one that has been performing fine up until a couple of days ago ? I suspect it is relatively new and it is not yet set up properly between the solar company, the power supplier (your DNSP), and perhaps AGL has to get notice of all that once properly approved and through the initial setti ...

@DJW . . . https://www.agl.com.au/residential/solar-and-batteries/virtual-power-plant Down the bottom in the things you should know compatible batteries and inverters.Yes the above link is for VPP, but just t ocheck about the usual compatibility of the Sungrow inverters / batteries. There are even less strigent requirements that come up when you bring up the Battery Rewards page . . .https://www.agl.com.au/residential/energy/compare-plans/energy-offer?webid=BRPLAN In the elegibility criteria "Ha ...

"a cheque arrived today which is not unusable with any of my banking accounts."I guess you mean it's not usable . . . Very sure I have seen other threads on here about people having problems cashing or banking cheques received from AGL.It's something that should be stopped, as many banks / other instiuations have already stopped dealing with cheques, and they are mandated to be fully obsolete by Sept 30, 2029 anyway.

Check your bill . . . If you have an old analogue meter that requires reading by a meter reading contractor, and you were away, they might not have had access, or sometime meter readers just don't come around. Does it say on the bill if it is an actual reading bill, or an estimated reading ? Most analogue meters are the old dial type, but some are digital, they don't have the smart meter ability to send usage info daily to the power supplier, and then to your retailer (AGL), those need reading e ...