RichardP's latest conversations

RichardP Superconductor
11-02-2024

Re: How do I read new Landis+Gyr 355 smart meter ?

You won't find any resolved queries anywhere about these meters, every attempt made, whether to Intellihub (who provide and install the meters, AGL (who are responsible for them once installed) or SA Power Networks ends with the same result - nothing! The only information about using them is on here and is what people have managed to work out for themselves (or in my case I logged a fault and the tech who came out grudgingly provided some information). I was going to complain to the ombudsman bu ...
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RichardP Superconductor
11-02-2024

Re: How do I read new Landis Gyr 355 smart meter ?

I can confirm that when the boost function is switched on it turns off after 1 hour. As to what rate you're charged, I'm guessing it will be at whatever the rate is at the time you switch it on? In the "old days" the boost rate was still at the off-peak rate but I wouldn't like to assume it still is.
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RichardP Superconductor
10-02-2024

Re: How do I read new Landis Gyr 355 smart meter ?

AGH, to operate the boost function hold the green button in for approx. 3 secs, you should hear a loud click when a relay operates to start the heating. Hold it again for approx. 3 secs and it will click again to turn off. I just tried it and noticed that on the bottom row of the display, about 1/2 way in, is a capital L, when I turned on boost this started flashing then stopped when I turned off the boost. I'm guessing they're connected but, of course, don't know what the L stands for.Having sa ...
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RichardP Superconductor
12-07-2023

Re: How do I read new Landis Gyr 355 smart meter ?

RickN, my latest bill also had "estimated" readings, this was after the so-called smart meter was installed. It took me two attempts, with over 25 mins. on hold each time, to finally get through to a "customer resolution" person. She explained to me that the "estimated reading" is basically rubbish and the correct readings were on the bill and to ignore the words "estimated reading". It appears to be a problem with the implementation of the software from AEMO and AGL's software, my understanding ...
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