Long story short we were having intermittent connection issues since day 1 but whenever we got close to breaking point the connection started working well for a while so we stuck around but this week my partner (WFH) finally had enough after wasting time on the phone with tech support. We are using a HFC NBN connection and the NTD always shows "online", the DS244WTV modem has all the right lights on and restarting both does get us connected sometimes but not this time. I started digging through ...
